Gaming is entertainment — that is club99's philosophy. We want you to always play with joy, free from stress or anxiety. That's why club99 provides a range of practical responsible gaming tools and support, so you stay in full control of your own gaming experience.
Club99 believes responsible gaming is not optional — it's an obligation. Your protection is at the core of everything we do.
Responsible gaming means enjoying gaming as a controlled, mindful, and pleasurable activity. At club99, we believe every player knows their own limits — but reminding you of those limits is part of our role too.
When gaming shifts from entertainment to a source of stress, or turns into a desperate attempt to recover lost money — that's the moment to pause and ask yourself some honest questions. club99 is here to support you through those moments.
Online gaming in Bangladesh is growing rapidly, with many people — from the younger generation and beyond — now playing on mobile. In this environment, building a culture of responsible gaming is essential. club99 is more than just a gaming platform — we are committed to creating a safe and secure space for all players.
Club99 monitors every user's gaming patterns and proactively sends alerts when unusual behavior is detected. Our responsible gaming team works daily to ensure no player drifts into harmful habits.
If gaming starts affecting your sleep, work, or relationships, seek help immediately. Contact club99 support.
Features club99 offers to keep your gaming safe and in control
At club99, you can set your own daily, weekly, or monthly deposit cap. Once a limit is set, it cannot be exceeded — keeping you protected from overspending.
Playing for long stretches without a break is not good for your health. club99 lets you set a maximum time limit for each gaming session. Once the time is up, the system will automatically prompt you to take a break.
Club99 offers a cooling-off feature to help you step back and clear your head. Temporarily pause your account for anywhere between 24 hours and 30 days. During this period, login and gaming will be completely disabled.
If you feel you need a longer break, you can set a permanent self-exclusion for 6 months to 5 years. During this period, club99 will not send you any promotional messages either.
At club99, you can view your full gaming and transaction history at any time. This helps you analyze your own patterns and make informed decisions.
Club99 enforces strict age verification at the point of registration. No one under 18 can create an account under any circumstances. This is our firm stance on protecting minors.
Log in to your club99 account and go to "Account Settings" or the "Security" section from the top menu.
Go to Settings and find the "Responsible Gaming" tab. All safety tools are available in one place.
Deposit limit, time limit, or betting limit — choose what suits you and set the amount that works best for you.
Save your settings. Limits take effect immediately. You can lower a limit right away, but increasing it requires a 7-day waiting period.
If you need help with the settings, the club99 support team is available to assist you. Email us at [email protected].
If you or someone you know is showing any of the signs below, seek help immediately.
Continuing to play after your set budget is exhausted, or gambling with borrowed money.
Repeatedly sitting down to play with the thought: "One more win and everything will be fine."
Staying up late, losing focus at work or studies because of gaming.
Lying to or hiding gaming activity from family members.
Feeling angry, anxious, or frustrated when you are unable to play.
Following these simple habits will keep your gaming experience at club99 enjoyable every time.
Before each gaming session, decide on a maximum amount to spend and stick to that limit.
Take at least a 10-minute break every 30–45 minutes. Get up, walk around, drink some water.
Winning and losing are both part of gaming. Avoid placing large bets out of frustration after a loss.
Avoid gaming when you are in a bad mood or under stress. It increases the risk of making harmful decisions.
Spend time with family, connect with friends, and keep up with other hobbies. Let gaming be just one of many ways you enjoy yourself.
Set your deposit limit and session limit. These tools are the most effective way to protect yourself.
Answer the following questions honestly. If more than three answers are "Yes", please speak with club99 support.
How each tool works and when to use it
The most effective tool for protecting your finances. Once set, the system automatically blocks deposits that exceed your limit. Limits can be lowered instantly, but increasing them requires a 7-day waiting period.
Set a limit on how much you are willing to lose within a given period. Once the limit is reached, no further bets can be placed. This protects you from the "I'll win it back" mindset.
At set intervals, club99 will automatically display a message showing how long you've been playing and how much you've won or lost. This keeps you aware of your current situation.
If you feel you need to stop right now, use club99's "Panic Button" or emergency account closure option. This will instantly deactivate your account.
Answers to the Most Frequently Asked Questions About Responsible Gaming
Join club99 and enjoy our full suite of responsible gaming features. Safe transactions via bKash, Nagad, and Rocket. Bangla support always available.